At the end of the course, participants should be able to understand the principles of QMS auditing, plan and conduct effective and efficient internal quality audits that will induce and guide continual improvements in their organization leading to improved organizational performance and enhanced customer satisfaction.

This course is ideal for:

• Quality Management Representatives (QMRs) and Department Managers.
• New and experienced Internal Quality Auditors.
• Personnel responsible for managing the internal audit program.

Section 1 : Principles of Management System Auditing

Section 2 : Planning the Internal Audit 

Section 3 : Conducting the Internal Audit 

Section 4 : Reporting the Audit Findings 

Section 5 : Assessing and Continual Improvement to the Internal Audit Process 

• This training will dwell on the general principles and requirements of ISO 9001:2015 and the proper and effective approach to Internal Audit of QMS. The     training does not provide consultancy.